KFC Delivery Experience
Saturday, February 28th, 2009
We ordered KFC delivery today for an office event. It’s the first time for me. I think the order taking service could be very much improved. The first thing they needed was my address, so I gave it to them. They put me on hold, for almost like 5 minutes, before coming back just for a brief moment to tell me to wait a little longer. Then I was on hold again for a while. When they came back again, I quickly interrupted them and demanded to know why was I on hold for so long.










