| Miscellaneous
|
Not everyone, but certainly not few just can't do it. | Troubleshooting doesn’t sound glamourous. Most people think it’s just something you do as part of a job. It’s taken for granted. There are ...
| Miscellaneous
|
Good companies are often differentiated from the bad ones through their customer service. If you fail your customers, they’ll take their business elsewhere. Prices and value proposition may be important factors, but ...
| Miscellaneous
|
What will COVID-19 do for us? | 2020 hasn’t been great so far, mostly because of COVID-19 that is topmost on everyone’s mind all over the world, and most particularly those in Asia. Any initial hopes that ...
| Miscellaneous
|
We couldn't be more mistaken. | I feel a bit cheated. Bluffed. We were told not to worry. We were told we have an abundant supply of surgical masks. We were told that our government has a huge stockpile in their ...
| Miscellaneous
|
It's not smart to self-pwn. | Our friends in the United States of America have Trump. TKL didn’t stand a chance in Singapore. Thank goodness. Thank goodness there were others running for president. It would ...
| Miscellaneous
|
A brave judge has described an MP’s appeal letter as “somewhat troubling” and “regrettably misleading”. *clap* *clap* *clap* I’ve often wondered, what’s the deal with these MP letters ...
| Miscellaneous
|
Dear YiXi Qian,
I don’t patronise Starbucks as often as I’d like. It’s not so much about their coffee that I want to go there for. I don’t particularly like their cakes either, except perhaps that caramel ...
| Technology
|
One of the most frustrating things about owning a Nokia phone, in their Symbian OS era, was having to experience Nokia Care, their customer service centre. I almost practically relived that experience, not with a Nokia ...
| Lifestyle & Family
|
Sometimes it seems a little odd that despite unsatisfactory experiences, we may still want to patronise a shop, or online merchant. It’s bad, but perhaps because it is consistently bad, you know exactly what to expect, and ...
| Miscellaneous
|
Before I get started, let me just state up front that this is a tongue-in-cheek post. I was thinking about some ways of improving the situation with our public transport, and this idea of militarisation came up. I know, it ...