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It seems obvious, but yet it needs to be continually drilled in. Helpdesk, you need to remember that your core business is to provide help. The last time I complained about helpdesk was almost four years ago. This time my peeve ...
Category: Miscellaneous
Any other thing under the sun.
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I follow some documentary series on National Geographic like Air Crash Investigation and Seconds From Disaster. When I read our Committee of Inquiry (COI) report on the SMRT breakdowns in December last year, I can’t help ...
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The DBS ATM skimming fraud that took place earlier this year has probably made more Singaporeans aware of this sort of crime than ever before. Banks have had, both before and after that incident, installed various types of ...
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While on the other side of the world Amazon’s AWS was battling electrical storms, our humble Disaster Recovery (DR) Drill was battling small electrical fires this morning. Every DR Drill we run has always had some form of ...
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I like to take gadget photos. One of the main challenges is lighting up the gadget properly. My “primary camera” is my smartphone. The flash on camera phones seldom produce acceptable results, so I almost always avoid ...
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Suppose I’m sitting for an exam. The question paper is in front of me, and I’m reading a long essay question. I’m uncomfortable to answer it. What do you think, if I wrote down for my answer: “What do you ...
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There has been nine fall from height deaths of foreign maids this year. Five were due to cleaning of exterior windows and two from hanging of laundry. It’s sad that lives are lost in such easily preventible accidents.
Now, ...
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The Worker’s Party (WP) has won Hougang, again. I think the win isn’t unexpected, despite problems showing up within the WP in the run-up to this by-election. The only question was the swing in margin, in which ...
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This by-election is for residents of Hougang to vote for their member of parliament. On the surface, it seems like it doesn’t concern anyone else in Singapore. But quite the contrary, this by-election continues to be ever ...
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Today’s Straits Times reports about LTA reviewing the penalty framework for MRT breaches. Everyone’s very mad about all the recent MRT breakdowns, particularly the two major incidents in December 2011. We’re all ...