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Passengers should be paid for false arrival claims and cancelled rides. | Commuters have aired a lot of grouses with Grab Car after the latter announced a change in their pickup grace period policy. Passengers who are ...
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You only need to leave home with your smartphone. | Since last week, you can pay for your commuter fares using your Android or iOS mobile phone. You can use your contactless credit cards too. This is ...
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Pilots need to know; don't hide anything about their aircraft from them. | Modern passenger aircraft are extremely complex machines. There are all sorts of automated computer systems which help pilots fly their ...
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If you haven’t heard, bike-sharing operator oBike announced on Monday their exit from Singapore, blaming tough regulations imposed by our Land Transport Authority (LTA). Instead of winding down business on good terms, oBike ...
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Yesterday, two trains collided at Joo Koon station. 29 people were hurt. Some preliminary findings have been quickly offered. I’m not sure if their explanations have been at all satisfactory. In fact, I find the ...
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I’m sure we don’t need a million-dollar salaried CEO to tell us that there are deep-seated cultural issues in the SMRT. It is blatantly obviously so. This is about as far that Mr Demond Kuek is willing to admit right ...
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Our MRT is plagued with all sorts of problems. With every disruption, it sounds as if the operators pick from a random pool of “reasons” to explain. Occasionally, new “reasons” are offered. Yesterday was ...
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Transport Minister Khaw Boon Wan earlier this week chided reporters for unfair coverage of train breakdowns. He was halfway in a prepared speech on the reliability of Singapore’s rail network when he decided to go ...
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About two years ago, I wrote about Mediocre Engineering, Failed Management, in reference to SMRT’ s breakdowns. I was wrong. While it’s clear their management has been a failure, it’s beginning to emerge that ...
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SMRT begun “signalling checks” of their brand new signally system this month, during weekdays, and including during peak hours. Not surprisingly, numerous disruptions occured, leaving commuters upset and wondering if ...