| Miscellaneous
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Many workplaces have adopted an open-office concept. First, there were partitions, then the partitions became lower, and eventually the partitions disappeared. In some offices these days, employees simply sit on benches. ...
| Miscellaneous
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So apparently Computing is the in-thing again, according to a Straits Times article this week. We are attracting better students who prefer to choose us over other options. I suppose this is also helped in part by the high ...
| Technology
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Red Hat Enterprise Linux (RHEL) 7 was released about one month ago. The community version of that, CentOS, unveiled its version 7 this week. Many enterprise Linux users might perhaps not notice because, well, we like our servers ...
| Technology
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Installing one server isn’t difficult. It’s not really time consuming either. But it’s a whole lot different when you have to setup a huge number of servers. The ideal state of affairs, for me, is that once the ...
| Technology
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We’re in an era where just about everything can be done online. We also have no shortage of web-based collaborative tools, including those that incorporate audio-video conferencing features. Then, why is it we don’t ...
| Miscellaneous
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I attended a Business Continuity Management (BCM) conference yesterday. Their theme for this year is about how Big Data is changing BCM and Cloud. It’s a little puzzling eh, how Big Data can be related to BCM and Cloud. It ...
| Miscellaneous
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Another year, and another Disaster Recovery (DR) drill is done. We did what we had planned to do in the exercise, and everything largely went according to plan. This has become somewhat of a routine. There were several hiccups, ...
| Miscellaneous
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Next week, I’ll be speaking in a class about ethics in IT. I’ve done many guest lectures on various topics in IT, but this will be the first time specifically on ethics. So I had to sit down to think about what ...
| Technology
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An Interactive Voice Response (IVR) system is one great way to help call centres automatically direct incoming calls. It may even help reduce staffing requirements if some call issues can be resolved automatically. We envisioned ...
| Technology
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The non-IT folks sometimes get the thinking that IT projects are easy. After all, you often hear how easy it is to “develop websites”, or how some primary school kid has written iPhone and iPad apps. There are all ...