The truth is, my wife’s Nokia E66 hasn’t been playing well. It kept hanging, the display kept blanking, and it just hasn’t been playing nice. We sent the phone to Nokia Care, where it stayed a few days. When it came back, we were told the LCD display was replaced, and the firmware re-flashed. Unfortunately, the phone continued to hang, and the display continued to blank off randomly.
The phone actually feels nice to use. The physical built of the phone is superb. But it was not usable. Not when it hangs and the display blanks off. So off it went to Nokia Care again. Expectedly, the phone stayed there for several days. This time, they apparently changed about everything. Including the LCD display again.
The good news is that the phone actually works now. Just like how all phones ought to work, this is now a superb phone that can actually be used.
The sad thing is the hassle we had to go through to get a working phone. A brand new phone that had to be sent in to Nokia Care twice, practically back to back?
Nowadays as technology catches onto us everywhere, sometimes I wonder if our future lives involving living with gadgets that don’t work like they should. I mean, we’re already used to software bugs. Windows crashes, that is normal. It needs regular patching to stay alive. (Ok, the same is true for Linux, Mac OS X, etc, etc…)
The other day, my HubStation auto-rebooted to update its firmware. I didn’t know it could do that. It was during the live telecast of the Formula 1 practice session. I would have been terribly annoyed if it had auto-rebooted during the actual race.
It’ll be cool if technology companies remember we want things to work.
I just bought one of these E66 phones and it appears to be hanging constantly. Still trying to sort it out…