| Technology
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One of the most frustrating things about owning a Nokia phone, in their Symbian OS era, was having to experience Nokia Care, their customer service centre. I almost practically relived that experience, not with a Nokia ...
| Lifestyle & Family
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Sometimes it seems a little odd that despite unsatisfactory experiences, we may still want to patronise a shop, or online merchant. It’s bad, but perhaps because it is consistently bad, you know exactly what to expect, and ...
| Miscellaneous
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Before I get started, let me just state up front that this is a tongue-in-cheek post. I was thinking about some ways of improving the situation with our public transport, and this idea of militarisation came up. I know, it ...
| Miscellaneous
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I feel it’s particularly important that service standards at Changi Airport must be exemplary. It is, after all, going to form the first impressions that visitors to Singapore will get. However, my standards aren’t ...
| Lifestyle & Family
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I’m not particularly fond of Starbucks. A long time ago, I used to complain that I always got my Frappuccino with whipped cream, doesn’t matter if the baristas asked and I told them no. It had seemed to me that ...
| Miscellaneous
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Reading the news today, I learnt that Illegal orders are, of course, illegal. Thank you, judge, for clarifying, and further that we don’t need to follow illegal orders. The challenge, though, is how do you know an order is ...
| Miscellaneous
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LTA’s launch of their much criticised, and arguably useless, Taxi-Taxi@SG app, reminds me of another gripe I have about an LTA initiative. That of getting information on bus arrival times. It’s part of their ...
| Miscellaneous
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So because someone couldn’t think to produce more sensible error codes, I wasted one hour of my time to sort out this problem, plus maybe half a day worrying about a possible In-vehicle Unit (IU) fault. I don’t know ...
| Miscellaneous
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I read with amusement the BMTC commander’s reply to a forum letter to review the “no-charger rule” for National Service recruits. He said the mass charging of mobile phones would mean using multi-adaptors and ...
| Miscellaneous
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You’d expect online services to be 24×7, running round the clock non-stop every day of the year. So it’s rather puzzling why this e-service from our Ministry of Manpower (MOM) appears to observe normal work ...
