Zero Fuss Web Video Collaboration

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We’re in an era where just about everything can be done online. We also have no shortage of web-based collaborative tools, including those that incorporate audio-video conferencing features. Then, why is it we don’t seem to be doing much of video collaboration on the web? Are they just not convenient enough? Well, then you’ve got to try this: GeeMeow What’s…

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Big Data Changing BCM and the Cloud

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I attended a Business Continuity Management (BCM) conference yesterday. Their theme for this year is about how Big Data is changing BCM and Cloud. It’s a little puzzling eh, how Big Data can be related to BCM and Cloud. It seems like some random topics strewn together to have something of a unique theme to talk about. The conference, unfortunately,…

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Another DR Drill Done

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Another year, and another Disaster Recovery (DR) drill is done. We did what we had planned to do in the exercise, and everything largely went according to plan. This has become somewhat of a routine. There were several hiccups, but we did expect little hiccups to happen. Our plan, indeed, include expecting some unexpected variances to happen. I’ve been involved…

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Ethics in IT

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Next week, I’ll be speaking in a class about ethics in IT. I’ve done many guest lectures on various topics in IT, but this will be the first time specifically on ethics. So I had to sit down to think about what I’ll talk about, and think about ethics situations that I’ve had to deal with. Then, I realised I’ve…

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Building an IVR System

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An Interactive Voice Response (IVR) system is one great way to help call centres automatically direct incoming calls. It may even help reduce staffing requirements if some call issues can be resolved automatically. We envisioned a slightly different use of IVR, and that is to direct the handling of after hours “emergency” calls. You see, we don’t currently have any…

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IT Projects Aren’t As Easy As They Look

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The non-IT folks sometimes get the thinking that IT projects are easy. After all, you often hear how easy it is to “develop websites”, or how some primary school kid has written iPhone and iPad apps. There are all sorts of development tools that let you throw together apps in no time. So, surely, it can’t be all that difficult…

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National Culture

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Last week’s strike by SMRT bus drivers from China has been a hot topic. I was quite shocked that it took our official media that long to recognise and label their actions as a strike. The “did not turn up for work” label was just so awkward to read. Fortunately, our government did not try to spin the strike as…

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Collaborating with Google Drive

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I’m not new to Google Drive. I’ve used Google Docs previously. It’s the predecessor to Google Drive. One of the greatest features touted of Google Docs then, and the thing that most attracted me to the platform then, was their collaborative editing feature. Imagine when you have to work with a team to write a document. Not only can everyone…

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Installing Solaris 11 via Automated Install

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Just like I’ve been a long time Linux user, I’ve also used Solaris for a long time. Not the whole time throughout, no doubt. But I did have SunOS on what I could call my personal workstation back in the mid 1990s. That was SunOS 4. It was also known as Solaris 1.x back then, thanks to Sun Microsystems’ rebranding…

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Disaster Recovery Drill Becomes Fire Drill

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While on the other side of the world Amazon’s AWS was battling electrical storms, our humble Disaster Recovery (DR) Drill was battling small electrical fires this morning. Every DR Drill we run has always had some form of excitement or other. We conduct one drill for each facility once a year (or, at least, that’s what we’re supposed to). Every…

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